Refund / Return Policy

Tovelyqa

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@tovelyqa.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Tovelyqa is operated by Shenzhen Fali Trading Co., Ltd.

Company Name: Shenzhen Fali Trading Co., Ltd.

Address: Room 203, No. 20 Anliang Road, Xikeng Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China

Phone: +86 17885549365

Email: support@tovelyqa.com