Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@tovelyqa.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Tovelyqa is operated by Shenzhen Fali Trading Co., Ltd.
Company Name: Shenzhen Fali Trading Co., Ltd.
Address: Room 203, No. 20 Anliang Road, Xikeng Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 17885549365
Email: support@tovelyqa.com